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Unless otherwise indicated, all content, images, documents, and photographs published on Hands Occupied are © Heidi Gustad, all rights reserved.
Privacy Policy
Hands Occupied believes very strongly in keeping your personal information confidential. The following policy describes what information is collected and how it may be used and shared. Please note that English is the official language of Hands Occupied.
Read the full privacy policy: Privacy Policy
Mediavine Programmatic Advertising
The Website uses Mediavine to manage all third-party advertising on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website. The cookie may collect information relating to your use of the Website, information about your device such as the device’s IP address and browser type, demographic data and, if you arrived at the Website via a link from a third-party site, the URL of the linking page.
First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at www.allaboutcookies.org/manage-cookies/.
Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site.
The Website may collect IP addresses and location information to serve personalized ads and pass it to Mediavine. If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit https://www.networkadvertising.org/managing/opt_out.asp. You may also visit https://optout.aboutads.info/#/ and https://optout.networkadvertising.org/# to learn more information about interest-based advertising. You may download the AppChoices app at https://www.aboutads.info/appchoices to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.
Mediavine partners with the following data processors:
- Pubmatic. You may find Pubmatic’s privacy policy through this link. The data collected on the Website may be transferred to Pubmatic and its demand partners for interest-based advertising. Statistical information and other non-cookie technologies (such as eTags and web or browser cache) may be used by third parties on this Website. Browser settings that block cookies may have no effect on these technologies, but you may clear your cache to delete such trackers. Data collected from a particular browser or device may be used with another computer or device that is linked to the browser or device on which such data was collected.
- Criteo. You may find Criteo’s privacy policy through this link. The data collected on the Website may be transferred to Criteo and its demand partners for interest-based advertising. Criteo may collect, access, and use non-identifying data to improve the Criteo Technology and other Criteo products, programs, and/or services. This non-identifying data may include on-site user behavior and user/page content data, URLs, statistics, or internal search queries. The non-identifying data are collected through the ad call and stored with a Criteo cookie for a maximum period of 13 months.
- Pulsepoint. You may find Pulsepoint’s privacy policy through this link.
- LiveRamp. You may find LiveRamp’s privacy policy through this link. When you use the Website, we share information that we may collect from you, such as your email (in hashed, de-identified form), IP address or information about your browser or operating system, with LiveRamp Inc, and its group companies (‘LiveRamp’). LiveRamp may use a cookie on your browser and match your shared information to their on- and offline marketing databases and those of its advertising partners to create a link between your browser and information in those other databases. This link may be shared by our partners globally for the purpose of enabling interest-based content or advertising throughout your online experience (e.g. cross device, web, email, in-app, etc.) by third parties unaffiliated with our website. These third parties may in turn link further demographic or interest-based information to your browser. To opt out of LiveRamp’s targeted advertising, please go here: https://liveramp.com/opt_out/
- RhythmOne. You may view RhythmOne’s privacy policy through this link. RhythmOne uses cookies and similar tracking technologies (such as mobile device identifiers and digital fingerprinting) to provide its services. RhythmOne may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please visit the following webpage: https://www.networkadvertising.org/managing/opt_out.asp.
- District M. You may find District M’s privacy policy through this link.
- YieldMo. You may find YieldMo’s privacy policy through this link. If you want to opt out of receiving interest based ads from Yieldmo or exercise your right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of your personal information, you may do so through this link.
- The Rubicon Project. You may find Rubicon’s privacy policy through this link. If you want to opt out of receiving interest based ads from Rubicon or exercise your right under the California Consumer Privacy Act (“CCPA”) to opt-out of the sale of your personal information, you may do so through this link. You may also utilize the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or the European Interactive Digital Advertising Alliance’s opt-out page.
- Amazon Publisher Services. You may find Amazon Publisher Services’ privacy policy through this link.
- AppNexus. You may find the AppNexus privacy policy through this link.
- OpenX. You may find OpenX’s privacy policy through this link.
- Verizon Media formerly known as Oath. You may find Verizon Media’s privacy policy through this link. You may also utilize the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or the European Interactive Digital Advertising Alliance’s opt-out page to opt-out of the use of cookies for interest-based advertising.
- TripleLift. You may find TripleLift’s privacy policy through this link. To opt out of receiving interest-based advertising (including retargeting) from TripleLift’s services through the use of cookies in your current browser and for more information on what it means to opt-out, please go to www.triplelift.com/consumer-opt-out.
- Index Exchange. You may find Index Exchange’s privacy policy through this link. You may also utilize the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or the European Interactive Digital Advertising Alliance’s opt-out page to opt-out of the use of cookies for interest-based advertising.
- Sovrn. You may find Sovrn’s privacy policy through this link.
- GumGum. You may find GumGum’s privacy policy through this link. GumGum may (i) use place and use cookies on end users’ browsers or use web beacons to collect information about end users who visit such Publisher Websites and (ii) link such collected end user information to other end user information provided by third parties in order to deliver targeted Advertisements to such end users.
- Digital Remedy. You may find Digital Remedy’s privacy policy through this link.
- MediaGrid. You may find MediaGrid’s privacy policy through this link. MediaGrid may collect and store information about end-user interactions with this website through cookies, advertising IDS, pixels and server-to-server connections. MediaGrid was receive the following information: the page an End-User has requested and the referring/exit pages; Timestamp information (i.e., the date and time the End-User has visited the page); IP address; mobile device identifier; device model; device operating system; browser type; carrier; gender; age; geolocation (including GPS coordinates); clickstream data; cookie information; first-party identifiers’; and hashed email addresses; demographic and inferred interest information; and post-conversion data (from both online and offline behaviour). Some of this data is gathered from this website and others is gathered from advertisers. MediaGrid uses this data to provide its services. You may also utilize the Network Advertising Initiative’s opt-out page, the Digital Advertising Alliance’s opt-out page, or the European Interactive Digital Advertising Alliance’s opt-out page to opt-out of the use of cookies for interest-based advertising or review their privacy policy for more information.
- RevContent – You may find RevContent’s privacy policy through this link. RevContent may collect information about your browser or device, including browser type, IP Address, device type, user agent string, and operating system. RevContent also collects information about the websites you visit through their services, such as date and time of access and specific pages accessed and the content and ads you click on. You may opt-out of any personalization track by opting-out of RevContent’s data collection.
- Centro, Inc. – You may find Centro’s privacy policy through this link. You may find opt-out information for Centro’s services through the privacy policy link.
- 33Across, Inc. – You may find 33Across’s privacy policy through this link. To opt-out of personalized advertising, please visit https://optout.networkadvertising.org/?c=1.
- Conversant. LLC – You may find Conversant’s privacy policy through this link. Conversant uses information that does not directly identify you, such as information about your browser type, time and date of visit, your browsing or transaction activity, the subject of advertisements clicked or scrolled over, and a unique identifier (such as a cookie string, or a unique advertising identifier provided by your mobile device) during your visits to this and other websites and apps in order to provide advertisements about goods and services likely to be of greater interest to you. Conversant may use technologies such as cookies and other tracking technologies to collect this information. To learn more about interest-based advertising, or to opt-out, you can visit www.youronlinechoices.eu or https://www.networkadvertising.org/.
Cookies Policy
The first time you visit Hands Occupied, there’s a blue banner at the top of the site that reads:
This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy. If you want to know more or withdraw your consent to all or some of the cookies, please refer to the cookie policy.
By closing this banner, scrolling this page, clicking a link or continuing to browse otherwise, you agree to the use of cookies.
Read the full cookies policy: Cookie Policy
Photography Policy
How to use my photographs
Features are good. They’re a great way for new readers to find Hands Occupied. However, you must limit the use of Hands Occupied photographs to 1 or 2 per feature, and please email heidi at handsoccupied dot com to let me know about the feature (though the email communication is optional). If you use more more than that, you are not encouraging readers to visit Hands Occupied to see the full post my work was originally used in, resulting in less traffic to me, the content owner and creator. A lot of work goes into each post I write, and particularly, each tutorial I design and produce, so please be respectful of the fact that Hands Occupied is a legitimate business that requires traffic to earn some of its revenue.
When I feature work that is not my own
I try to keep the Golden Rule in mind when I feature others’ work. I will never use more than 1 or 2 photos when featuring someone else’s content unless I have explicit, written permission. Most often, photographs featured on Hands Occupied that were not taken by me will be part of the Inspiration category of posts, and some will be part of a giveaway or product review. Photos that are not my own work that fall under the giveaway or review category are used with permission. When I feature photos that aren’t my own, a prominent link to a photo’s owner’s site will be included. Content owners, if you’re unhappy with my use of your work, please don’t hesitate to contact me at heidi at handsoccupied dot com.
Shop Policies (Terms of Sale)
Payment
Orders may only be placed via our website. We do not accept orders via email and accept no responsibility for credit card information provided to us via email that may be viewed by third parties.
When you place an order with us, you agree to the price and terms indicated on this website. Price differences related to future or past prices in our store or any other store or website are not refundable.
When you use a credit card to place an order, the billing address you provide must match the billing address that is on file with the financial institution that issued the credit card. If a credit card authorization fails, we reserve the right to cancel your order.
We cannot resolve or investigate credit card problems with any cardholder’s financial institution if a credit card is declined. Only the cardholder has the ability to resolve credit card problems with the issuing bank.
Changes and Cancellations
Workshops
No changes (additions, partial deductions or substitutions) can be made to your order once it has been placed. If you would like to sign up for additional workshops or purchase additional goods, please do so by placing an additional order via the website.
Schedules change and life happens, we understand. You may cancel your workshop purchase for store credit up to 48 hours in advance of the workshop time.
We reserve the right to cancel any order placed on our website at any time, for any reason, without prior notice. A full refund will be issued at the time of order cancellation along with an email notification that the order has been cancelled.
Pattern PDFs & Physical Goods
No cancellations or changes (additions, partial deductions or substitutions) can be made to your order once it has been placed. If you would like to order more goods, please do so by placing an additional order via the website.
We reserve the right to cancel any order placed on our website at any time, for any reason, without prior notice. A full refund will be issued at the time of order cancellation along with an email notification that the order has been cancelled.
International Shipments
International customers are responsible for any customs, taxes or duty charges incurred by their government. Hands Occupied shipments will be represented on customs forms as “knitting supplies”, “knitting patterns”, “crochet supplies” or “crochet patterns” with the actual invoice price, not including shipping. Hands Occupied is unable to intervene with another country’s customs office to instigate the release of a shipment.
Returning Merchandise
We want you to be thrilled with your order! But if for any reason you’re not, we hope you’ll let us know why. For physical goods, like pattern kits and supplies, we will accept the merchandise back within 30 days for a full refund.
You can return unused, unopened items in their original condition and original packaging within 30 days of delivery for a full refund. The refund will be for the purchase price of the returned items. Shipping and handling fees will not be refunded.
Please note:
- Shipping charges are not refundable on returned items. (If we made a mistake with your order, or if the item is defective, we may refund the cost of shipping back the items.)
- We cannot exchange items. (The original item must first be returned to us for a refund, and a separate purchase placed via our website for the alternative item.)
- We cannot issue refunds for PDFs or any downloadable file.
- We cannot issue a refund before we receive the returned items.
How to Initiate a Return
To initiate a return, you must first obtain a Return Number from us. Email heidi [at] handsoccupied [dot] com with “Return Request #(your order number)” in the subject line of your email. Note that your order number should match the order number that includes the goods you want to return. We will not initiate the return process for any order that has not yet shipped from us.
If you choose to return an item, we recommend using a shipping method that can be tracked and insured for your protection. We cannot issue refunds on items not returned to or received by us.
Credit for returned items will be applied to the credit card used to make the purchase. Returns will be applied to this same credit card within 5 to 10 days of the returned items being received by Hands Occupied.
Refunds
As soon as we receive your returned goods, we will notify you via email. Your credit card should be credited within 10 business days of the time that you receive this email from us. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution’s billing cycle.
Defective or Damaged Items
If you receive defective or damaged merchandise, please contact us within 15 days for assistance. We accept no responsibility for damage incurred during use of our products.
Delayed, Lost, or Returned Shipments
Orders are shipped to the address you provide to us at checkout. We do not take responsibility for delays experienced by the USPS, or for replacement or refund of lost orders submitted to us with incorrect or incomplete delivery information.
Your order may be delayed if an item is out of inventory, or we have a question for you about your order. We reserve the right to delay shipment of any order we have a question about. We will contact you by the email address provided to us with your order. We accept no responsibility for delays pending communication about your order.
If your order comes back to us marked “Return to Sender – Attempted Not Known” by the USPS, we will contact you for an alternate or corrected address. We will re-ship returned orders of shipping charges under $10.00, one time, free of new shipping charges. If the order is returned to us a second time, renewed shipping charges will apply.
Price and/or Description Changes
All prices, pictures, and descriptions on this website are subject to change without notice. We do our very best to depict and describe the products accurately. We maintain no responsibility for inadvertent errors. Please contact us within 30 days regarding price or promotion discrepancies.
Refunds cannot be issued for voucher code discounts that are not applied or redeemed at the time of checkout and payment.
Sale and discounted prices are valid only during the time they are offered or for the time the voucher code is active. Refunds cannot be made for the difference in price on any item purchased at full retail cost before or after a discounted or sale price was offered.
Errors on Our Site
Prices and availability of products are subject to change without notice. Errors will be corrected where and when discovered. We reserve the right to revoke any stated offer, cancel orders, and to correct any errors, inaccuracies, or omissions in any stated offer or price, including after an order has been submitted and whether or not the order has been confirmed and your payment processed.
If your payment has been processed for the purchase when your order is cancelled, we will issue a credit to the payment method used in the amount of the charge. Individual bank policies will determine when this amount is credited to your account.
Indemnification
You agree to indemnify, defend, and hold harmless Hands Occupied, its affiliates, officers, directors, employees, consultants, and agents from any and all claims, liability (including product liability), damages, and/or costs (including, but not limited to, attorneys’ fees) that arise from your use of any of Hands Occupied’s services.
Disclosure
This blog is a personal blog written and edited by Heidi Gustad . For questions about this blog, please contact heidi at handsoccupied dot com.
This blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.
This blog abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.
The owner(s) of this blog is compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this blog receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely the blogger’s own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.
To the author’s knowledge, this blog does not contain any content which might present a conflict of interest.
To get your own policy, go to http://www.disclosurepolicy.org.
last updated 7/8/2020
